1. Who We Are
Van2Go (“we”, “us”, “our”) is a UK-based sales lead platform that connects customers interested in purchasing vans with authorised dealers or sales partners. We act as a data controller for the information you provide through our website’s enquiry forms.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and location details you provide when submitting an enquiry form.
• Vehicle Interest Details: Information about the van or model you are interested in.
• Technical Data: IP address, browser type, pages visited, and cookies for analytics and site performance.
• Communication Data: Information you provide through email, forms, or telephone interactions.

We do not knowingly collect data from individuals under 18 years of age.

3. How We Use Your Information

We use your personal data to:

• Process and respond to your enquiries.
• Connect you with authorised dealers or sales representatives.
• Schedule calls or meetings related to your enquiry.
• Improve our website and user experience.
• Contact you about your enquiry, promotions, or similar offers related to Vans2Go services.

We process personal data based on legitimate interest (to facilitate enquiries and improve our platform) and consent where required.

4. Sharing Your Information

We may share your data with:

• Trusted dealer partners and sales representatives to fulfil your enquiry.
• Third-party service providers (e.g., website hosting, analytics tools) who support our operations under strict confidentiality agreements.
• Legal or government authorities when required by law.

We never sell or rent personal information to any third party.

5. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and understand visitor behaviour. Cookies help us improve website performance and personalize user experience.
You can manage or disable cookies through your browser settings, though this may affect some features.

6. Data Retention
We only keep your information for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, or resolve disputes. After that, your data will be securely deleted.

7. Data Security
We use secure servers, encryption protocols, and access controls to protect your data against unauthorised access, alteration, or disclosure. However, no online transmission is entirely secure, and we cannot guarantee absolute safety of your data.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (“right to be forgotten”).
• Withdraw consent where processing is based on consent.
• Object to data processing for direct marketing purposes.

You can submit a data request by contacting us at info@vans2go.co.

9. International Transfers
All data is stored and processed within the United Kingdom. If any data is transferred outside the UK (for example, to service providers), we ensure it receives adequate protection under standard contractual clauses.

10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in law or business practices. The revised policy will be published on this page with an updated effective date. Continued use of our website after changes indicates acceptance of the updated policy.

11. Contact Us
If you have any questions about how your personal data is handled or wish to exercise your privacy rights, contact us at:

Van2Go Privacy Officer
Email: info@vans2go.co
Address: 123 Manchester Rd, Tintwistle, High Peak, SK13 1LJ
Phone: 07531 737895